Refund & Return Policy

All sales are final. We take pride in providing high-quality virgin and raw hair, carefully inspected before shipping. Because our products are personal and hygiene-sensitive, we do not accept returns, exchanges, or cancellations once an order is placed.

If your hair arrives damaged, defective, or the wrong product was shipped, please contact us within 48 hours of receiving your order with photos for review. We will work with you to replace the product or resolve the issue.

By placing an order, you acknowledge and agree to this policy.